Instagram offers three profile types: Personal, Business, and Creator. For full access to the Instagram features available on Auto.Social, you need to make sure your Instagram account is a Business profile. Find out more about each Instagram profile type
Before you begin
1. You need An Instagram Business profile connected to a Facebook Page.
- If you still have a Personal profile, see Convert an Instagram profile to a Business profile
- If you already have a Business profile, see Connect an Instagram account to a Facebook Page
2. An Admin or Editor Page role for the connected Facebook Page if it’s a Classic Page type or Facebook access with full control or partial control on a New Page type. If the Page is an asset in Facebook Business Manager, you also need management access to the Page in the Business Manager account.
- See the Facebook help articles How do I manage roles for my Facebook Page? and Add people to your Business Manager
Add your Instagram Business Account to Auto.Social
1. Open your Auto.Social account and click the Connect Instagram button on the home screen, followed by the Log In To Facebook button
2. A Facebook pop-up will appear, either asking you to login or if already logged in, to confirm that is the account you want to use > click Continue as {your Facebook profile name} This does not add your profile to Auto.Social, it only authorizes Auto.Social to access any Pages associated with it.
3. Select the Instagram Business Account you want to add to Auto.Social, then click Next
4. Select the Facebook Page that is connected to your Instagram Business Account, then click Next
5. All the permissions needed will already be ticked, so simply click DONE
6. Your Instagram page is now linked to Auto.Social, click OK
7. Your Instagram Business Account will now show in our pop-up – choose the account you want to connect to Auto.Social and click ADD then Done– your Instagram will now be synced with Auto.Social
If you see “There is no Instagram business profile linked to this Facebook Page,” “Your Page role must be admin or editor to add this Instagram profile,” or your Page does not appear at all, see Troubleshoot issues adding an Instagram Business profile
Still not working? Please call 0161 638 3695 and one of the team will be happy to help
Help Links
Overview of Instagram profiles
Convert an Instagram profile to a Business profile
Connect an Instagram account to a Facebook page
Troubleshoot an Instagram business connection