Instagram offers three profile types: Personal, Business, and Creator. For full access to the Instagram features available on Auto.Social, you need to make sure your Instagram account is a Business profile
If you’re not sure what type of Instagram profile you have, here’s how to find out:
1. In the Instagram app, go to your profile, and then select the profile menu in the top right.
2. Select Settings from the list, and then select Account.
3. On the Account page, scroll to the bottom. The options you see there tell you what type of Instagram profile you have.
- Personal profiles show the Switch to Professional Account option.

- Creator profiles show the Switch account type > Switch to Personal Account and Switch to Business Account options.

- Business profiles show the Switch account type > Switch to Personal Account and Switch to Creator Account options.

To use Auto.Social, you need to make sure your Instagram account is a Business profile.
If you don’t have a Business profile yet, see Convert an Instagram profile to a Business profile.
Still not working? Please call 0161 638 3695 and one of the team will be happy to help
Help Links
Convert an Instagram profile to a Business profile.
Connect your Instagram Account to Auto.Social.
Connect an Instagram account to a Facebook page.
Troubleshoot an Instagram business connection.